CAREERS
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At ORTHOiN3D, We support orthodontists in their transition to modern digital orthodontics focused on the production of orthodontic aligners within their practice. We're always looking for talented and motivated individuals to help us grow and innovate.
Open Positions
Customer Service Specialist
Job Overview:
We are seeking a friendly, professional, and solution-oriented Customer Service Specialist to join our team. The ideal candidate will be responsible for providing exceptional service to our customers, resolving inquiries, and ensuring customer satisfaction.
Responsibilities:
Respond promptly and effectively to customer inquiries via phone, email, chat, or in person.
Provide accurate information about products, services, and policies.
Assist customers with product selections, order processing, and troubleshooting issues.
Document customer interactions and transactions accurately in the CRM system.
Follow up with customers to ensure issues are resolved satisfactorily.
Collaborate with other departments to address customer concerns and improve service processes.
Handle complaints and escalate complex issues to the appropriate department.
Maintain a positive, empathetic, and professional attitude at all times.
Qualifications:
High school diploma or equivalent; additional education or certifications preferred.
Proven experience in customer service or related field.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to work efficiently in a fast-paced environment.
Proficiency with CRM software and Microsoft Office Suite is a plus.
Project Manager
Job Overview:
We are seeking a highly organized and proactive Remote Project Manager to lead and coordinate projects across various teams. The ideal candidate will ensure projects are completed on time, within scope, and within budget, while maintaining clear communication with stakeholders.
Key Responsibilities:
Plan, execute, and oversee projects from initiation to closure.
Define project scope, objectives, and deliverables in collaboration with stakeholders.
Develop detailed project plans, schedules, and budgets.
Coordinate cross-functional teams to ensure timely task completion.
Monitor project progress and make adjustments as necessary.
Manage project risks and develop contingency plans.
Communicate project status, milestones, and issues to stakeholders regularly.
Ensure project documentation is maintained and up to date.
Foster a collaborative and productive remote work environment.
Qualifications:
Proven experience as a Project Manager, preferably in a remote setting.
Strong understanding of project management methodologies (Agile, Scrum, Waterfall, etc.).
Excellent organizational, leadership, and communication skills.
Proficiency with project management tools (e.g., Asana, Trello, Jira, MS Project).
Ability to manage multiple projects simultaneously.
Self-motivated with strong problem-solving skills.
Bachelor’s degree in Business, Management, or related field (preferred).
Consulting Service
Job Overview:
We are seeking a proactive and experienced Remote Consulting Service Specialist to join our dynamic team. In this role, you will work closely with clients to understand their needs, analyze challenges, and develop customized solutions—all while working remotely. Your expertise will help clients optimize their processes, improve performance, and achieve their business goals.
Key Responsibilities:
Conduct virtual consultations with clients to assess their needs and challenges
Analyze client data, workflows, and business processes
Develop strategic recommendations and action plans
Deliver presentations and reports to clients via video conferencing tools
Support the implementation of recommended solutions
Maintain ongoing communication with clients to ensure satisfaction and progress
Stay updated on industry trends and best practices
Qualifications:
Proven experience in consulting, advisory, or related roles
Strong problem-solving and analytical skills
Excellent communication and interpersonal skills
Ability to work independently and manage multiple client projects
Proficiency with remote collaboration tools (e.g., Zoom, Teams, Slack)
Bachelor’s degree in Business, Management, or a related field (Master’s preferred)
Preferred Skills:
Industry-specific expertise (e.g., finance, healthcare, technology)
Certification in consulting or project management (e.g., PMP, Six Sigma)
Multilingual abilities.
Financial Analyst
Job Overview:
We are seeking a detail-oriented and analytical Remote Financial Analyst to join our team. The ideal candidate will analyze financial data, prepare reports, and provide actionable insights to help guide business strategies—all from a remote setting.
Key Responsibilities:
Collect, analyze, and interpret financial data to identify trends and opportunities
Prepare financial reports, forecasts, and budgets
Conduct variance analysis and recommend corrective actions
Support senior management with financial modeling and decision-making
Monitor key financial performance indicators (KPIs)
Collaborate with cross-functional teams to gather relevant data
Maintain accurate and up-to-date financial records
Ensure compliance with financial regulations and company policies
Qualifications:
Bachelor's degree in Finance, Accounting, Economics, or related field
Proven experience as a financial analyst or similar role
Strong analytical and problem-solving skills
Proficiency in Excel, financial modeling, and data visualization tools
Familiarity with accounting software and ERP systems
Excellent communication skills
Ability to work independently and manage time effectively in a remote environment
Preferred Skills:
Experience with SQL, Python, or R
Knowledge of industry-specific financial practices
CPA or CFA certification (a plus).
Human Resource
Job Overview:
As a Remote Human Resources Specialist, you will play a vital role in managing HR operations, supporting employee relations, and ensuring compliance with employment laws—all from a remote setting. You will collaborate with various departments to promote a positive employee experience and help develop HR strategies.
Key Responsibilities:
Manage the recruitment and onboarding process for new hires
Maintain employee records and HR databases accurately
Provide guidance on HR policies and procedures
Assist with employee relations, conflict resolution, and engagement initiatives
Support performance management and development programs
Ensure compliance with labor laws and company policies
Prepare HR reports and analyze workforce data
Facilitate remote training sessions and workshops
Support benefits administration and payroll processes as needed
Qualifications:
Proven experience in Human Resources or related field
Strong understanding of employment laws and HR best practices
Excellent communication and interpersonal skills
Ability to work independently and manage multiple priorities
Proficient in HRIS systems and MS Office Suite
Experience with remote work environments is a plus
Preferred Skills:
HR certification (e.g., SHRM-CP, PHR)
Familiarity with remote onboarding and training tools
Strong organizational and problem-solving skills
Web Developer
Job Overview:
We are seeking a skilled Remote Web Developer to design, develop, and maintain high-quality websites and web applications. The ideal candidate will have a strong foundation in front-end and back-end technologies, with a passion for creating user-friendly and responsive digital experiences.
Responsibilities:
Develop and maintain responsive websites and web applications
Collaborate with designers, project managers, and stakeholders to deliver high-quality solutions
Write clean, efficient, and well-documented code
Troubleshoot and resolve bugs and performance issues
Implement new features and optimize existing functionalities
Stay updated with the latest web development trends and best practices
Requirements:
Proven experience in HTML, CSS, JavaScript, and modern frameworks (e.g., React, Angular, Vue.js)
Experience with back-end technologies (e.g., Node.js, PHP, Python, Ruby)
Knowledge of databases (MySQL, PostgreSQL, MongoDB)
Familiarity with version control systems (e.g., Git)
Strong problem-solving skills and attention to detail
Excellent communication skills and ability to work independently
Prior remote work experience is a plus
Preferred Qualifications:
Experience with CMS platforms like WordPress, Drupal
Knowledge of UI/UX design principles
Familiarity with deployment and cloud services (AWS, Azure, etc.)
Marketing
Job Overview:
We are seeking a motivated and detail-oriented Remote Marketing Specialist to develop, implement, and manage marketing campaigns that drive brand awareness and lead generation. The ideal candidate will have a passion for digital marketing, excellent communication skills, and the ability to work independently in a remote setting.
Key Responsibilities:
Develop and execute digital marketing campaigns across various channels including email, social media, PPC, and content marketing.
Manage and optimize social media profiles to increase engagement and followers.
Conduct market research to identify trends and opportunities.
Create compelling content for blogs, newsletters, and social media platforms.
Monitor and analyze campaign performance using analytics tools and adjust strategies accordingly.
Collaborate with sales and product teams to align marketing efforts with company goals.
Maintain a content calendar and ensure timely delivery of marketing materials.
Stay updated on industry best practices and emerging marketing technologies.
Requirements:
Proven experience in digital marketing or related field.
Strong knowledge of social media platforms, SEO, and SEM.
Excellent written and verbal communication skills.
Familiarity with marketing tools such as Google Analytics, HubSpot, Mailchimp, etc.
Ability to work independently and manage multiple projects simultaneously.
Bachelor’s degree in Marketing, Communications, or a related field preferred.
Sales Representative
Job Overview:
We are seeking a motivated and results-driven Remote Sales Representative to join our team. In this role, you will be responsible for generating new leads, building strong client relationships, and closing sales remotely. The ideal candidate is a excellent communicator, self-starter, and has a passion for helping clients find solutions that meet their needs.
Key Responsibilities:
Prospect and identify potential clients through various channels, including email, phone calls, and social media.
Conduct virtual meetings and product demonstrations to showcase our offerings.
Understand client needs and recommend suitable products or services.
Negotiate terms and close sales to meet or exceed targets.
Maintain detailed records of interactions and sales activities using CRM software.
Follow up with clients post-sale to ensure satisfaction and foster long-term relationships.
Stay informed about industry trends, competitors, and market conditions.
Qualifications:
Proven experience in sales, preferably in a remote setting.
Excellent communication and interpersonal skills.
Strong negotiation and closing skills.
Self-motivated with the ability to work independently.
Familiarity with CRM software and sales tools.
Ability to manage time effectively and prioritize tasks.
High-speed internet and a suitable home office setup.
Preferred Skills:
Knowledge of the [industry-specific] market.
Bilingual abilities are a plus.